What products does ServerRackCabinets.com specialize in?

ServerRackCabinets.com specializes in selling high-quality network equipment cabinets and outdoor rack cabinets. Our products offer secure storage solutions for network devices with features like adjustable mounting rails, locking systems, and weatherproof protection.

Do I need to fix or install the cabinets myself, or do they come ready to use?

Our outdoor cabinets come ready to use, so you can immediately enjoy the convenience and aesthetics they bring to your outdoor space. On the other hand, our indoor cabinets are packaged and require installation. This approach helps us save on shipping costs, which in turn keeps our prices competitive for you.

However, we understand that not everyone is handy with tools or may simply prefer the convenience of receiving cabinets that are ready to be placed or mounted. If you fall into this category and wish for your indoor cabinets to arrive fully assembled, please don't hesitate to contact us. We're more than happy to accommodate this request. Please be aware that shipping pre-assembled cabinets incurs extra charges due to the increased shipping dimensions and the need for additional protective packaging to ensure your cabinets arrive in pristine condition.

How do I initiate a return?

To initiate a return, please contact our customer support at info@serverrackcabinets.com to secure a Return Merchandise Authorization (RMA) number. You can then return the product to the following address: 8920 Farm to Market 359, Richmond Texas 77406, United States.

What is the eligibility for returns?

Items that are unopened, in their original packing, and in perfect condition are eligible for return. Returns should be requested within 5 business days from the purchase date. Please note that customized or personalized items are not eligible for returns, except if they're found to be defective or damaged.

Who bears the return shipping costs?

You'll bear the return shipping costs unless the product was delivered damaged or defective, or there was an error on our part.

How long does it take to process a refund?

Please allow us up to 15 days from the receipt of the returned product to process your refund. Refunds will be transferred to the original payment method used during purchase.

Is there a restocking fee for returns?

Unless an error occurred on our part, a restocking fee will apply to all returns. The fee, not less than 20% of the purchase price, is determined on a case-by-case basis.

What should I do if I receive a damaged or defective item?

If an item arrives damaged or defective, please contact us within 5 business days of its receipt. Depending on the situation, we'll arrange for a replacement or refund.

Can I cancel my order?

Orders can be canceled within 2 hours of placement. After this duration, cancellations might be challenging.

What is the shipping policy?

Orders are typically processed within 24 hours upon payment confirmation. Shipping times vary based on your location and the chosen carrier. For detailed pricing and shipping information, please refer to our Shipping Policy.

How can I contact customer support?

If you have any further questions or need assistance, please reach out to our support team at info@serverrackcabinets.com.